DATA in the Staffing Industry

Learn how DATA can be a game-changer in the staffing industry.


The staffing industry is massive. It is highly competitive, yet identifying any sustainable competitive advantage among the leaders is questionable. It is mainly a business of selling, marketing and shifting allegiances, both with clients and with the staffing talent. DATA has the potential to dramatically enhance the operations and offerings of any staffing company.


“The staffing industry is massive. It is highly competitive, yet identifying any sustainable competitive advantage among the leaders is questionable. It is mainly a business of selling, marketing and shifting allegiances, both with clients and with the staffing talent. DATA has the potential to dramatically enhance the operations and offerings of any staffing company.

The Competition for Clients

Competition for staffing clients can be fierce, and margin is the most common victim. The fact is that there is little besides price and promises to differentiate the players.


With DATA, imagine this:

The specific nature of the BestWork job reports allow staffing clients to select the job behaviors they want for any position. The DATA-driven reports show:

  • Who are the best with detailed work

  • Who can learn the quickest

  • Who are safe workers in a light industrial role

  • Who are warm and friendly with customers

  • Who follow procedures consistently

  • Who can take inbound sales calls

  • Who can program with fewer bugs in their code

  • And much more


With DATA, it is possible to see exactly how and if a staffing candidate can perform any job in question. The client’s job description can easily be expressed in the same terms, allowing the staffing company to virtually avoid ever sending anyone who could not do the job.

This process allows the staffing company to engage the client on a values basis, with a clearly demonstrable difference in talent delivery. The engagement continues when the talent arrives, as the same DATA provides a quick start set of information that tells the client how to be most productive with the talent. With the DATA, the talent being sent to a client becomes more and more homogenous. This translates into more efficient training and more consistency in the client’s operation.


The Competition for Talent

Staffing companies also compete for talent in the same markets as their competitors. To further complicate things, talent may sign up with several different staffing companies. If one staffing company sends them on assignments they like, they tend to favor them. If they dislike the assignments, they go to another firm.


With DATA, imagine this:

Some people like to go to different assignments and love the variety. Others are uncomfortable with such frequent changes and prefer longer term assignments. Some people learn quickly and can adapt easily to new situations. Others can learn the job, but they require more training and a longer ramp up time. These and other differences come from hard-wired traits and abilities that are measured by the inventory. This DATA enables the staffing company to serve the talent better than other staffing companies, and this promotes a loyalty that pays dividends in recruiting talent.


Imagine also:

Every time a candidate completes the BestWork survey, their DATA goes into the company’s talent bank or inventory. The candidate may not match the job that prompted their application but they may very well match another posting. The DATA offers a much broader set of options for talent, which is another competitive advantage for the staffing company with the DATA.


The Challenging Process of Finding and Selecting Talent

Not only is talent often fickle, but it can be difficult and expensive to find. Jobs are posted, triggering an avalanche of resumés or phone calls. These must be sorted out in some way, generally consuming time and energy, with the next step often being more interviews in person. It is not an efficient process for either the staffing company or the talent.


With DATA, imagine this:

Since BestWork's staffing program is an unlimited site license, the staffing company can make the BestWork survey a part of all applications. With the DATA, it is a simple task to screen out those that cannot do the job in question even before any sort of interview. Once that has happened, the selection is from a population consisting only of those individuals that can do the job. This is a clearly demonstrated process that offers clients a more consistent and dependable resource. The DATA connection has the further benefit of connecting the client and the staffing company in an intimacy of knowledge that is difficult to compete against.

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